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Competitive advantage

The market has become so competitive now that it is important to have a clear picture of your competitive advantage and know exactly what makes your business stand out. In today’s market, it’s not enough to have a great idea and a unique product. There’s going to be a whole horde of competitors and just as many ideas on what will differentiate them from others. Here’s a brief primer to help you figure out which type of competitive advantage you have.

🏃🏼‍♀️ Cost leadership. Through cost leadership, a company provides products or services at a lower price point than competitors, enabled by exceptional operational efficiency and a low cost of production.

Example: Ryanair, a European airline, is an illustration of cost leadership. By having a large fleet and keeping the number of aircraft types low while cutting non-essential items such as in-flight food and entertainment, it can charge lower prices than its rivals.

👻 Differentiation. You provide a product or service that is considered more innovative, luxurious or better built than your competitors.

For instance, Emirates Airlines provides luxury services such as regionally inspired cuisine, in-flight digital entertainment, and onboard high-speed WiFi. It is able to charge a higher price by differentiating itself from other airlines.

👣 First mover. A first mover is a company that is the first to introduce a new type of product, service or technology to the market. The first mover establishes a foothold in the market before any competitors arrive.

Example: eBay was the first online auction site to work effectively in 1995. Hence, it managed to dominate the online auctions before its competitors and now is a market leader in online auctions.

❓Finding your competitive advantage

  • To determine which competitive advantage suits your business, consider these factors:

  • Product: What makes your product better than the competition? Is it user-friendly, ergonomic, or packed with cool new features?

  • Customer experience: How does your UX/UI compare to competitors? Is your customer service exceptional?

  • Geography: Do you have a location advantage? Are you situated closer to a major destination, offering better market penetration or faster delivery?

  • Speed: Can you get your product to market faster than others?

  • Price: Can you offer better prices without compromising quality?

  • Technology: Do you use advanced technology that competitors lack?

  • Scale: Can you operate on a larger scale, reducing costs and increasing reach?

  • Personalization: How well do you cater to individual customer preferences?

  • Cost advantage: Is there a way to reduce the cost of production or operations that others can’t match

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